The room was bright and modern, and that handheld clothes steamer was a lifesaver! Relaxing by the pool and enjoying the lovely breakfast options made for a great stay. Just a heads-up, the fridge in the room was empty, but that didn’t ruin my experience at all. 😊

The room was spacious and pretty clean. I liked the bright vibe and modern look. Bed was comfortable, and I loved the rainfall shower—great pressure! Obviously, the optical cleaning was excellent. But I did wish for better tea and coffee options in the room.

The modern decor is welcoming, and the hotel is easily accessible. The cozy lobby provided a lovely spot for relaxation, with charming seating that made chatting with friends or family very comfortable.

More accessible tea and coffee facilities in rooms.

The staff provided excellent service, offering great local recommendations and a speedy taxi request process. Breakfast was noteworthy, with fresh options like delicious orange juice and an ample variety to choose from. A handy mini snack bar in the lobby proved invaluable during late-night cravings. However, the room could benefit from better soundproofing, as some noise from the street was noticeable at night.

The staff provided excellent recommendations for our sightseeing. The breakfast had a wide variety with fresh options. I enjoyed the comfortable bed and clean room. Public transport was right outside A pleasant stay! 😊

Fast and reliable direct bus service to downtown.

The breakfast buffet was only available on the first day. otherwise, we had to order from the kitchen.

Clean, spacious rooms with comfortable beds. Location is quite far from downtown, making it hard to enjoy nightlife. Bus stop right outside for easy access to the city.

The modern decor of Occidental Castellana Norte was inviting, with spacious common areas that were easy to navigate. The staff was exceptionally friendly and provided excellent assistance, making me feel comfortable throughout my stay.

Extra tea and coffee facilities would be helpful.

Comfortable Stay with Room for Improvement

I enjoyed my 5 nights as a solo traveler. The room setup provided the basics, but I missed reliable cleaning service. Breakfast had a great selection, offering fresh options daily. Tip for future guests, request a room away from the elevator to avoid noise disturbances.

My recent stay at Occidental was quite enjoyable! The staff offered amazing support, and the breakfast had plenty of fresh options. I did have some trouble with the Wi-Fi dropping out frequently, which slightly disrupted my work. It was a lovely experience.

Clean rooms and friendly staff, but charged for bottled water. Nice stay overall.

easy access to parks and major attractions in madrid

I really enjoyed my stay here as it was so convenient to get to North Park and the stunning Santiago Bernabeu Stadium, which made my weekend strolls refreshing and full of excitement. the breakfast was also excellent, offering a fantastic variety to start my days energized for exploring the city.